Microsoft Dragon Copilot is a clinical documentation platform built for healthcare providers. It brings together three capabilities in one place: front-end dictation for medical speech recognition, ambient documentation that listens during a patient encounter and drafts the note automatically, and an AI assistant that helps you refine, reorganize, and improve notes using plain-language requests.

No. Microsoft 365 Copilot is a general-purpose productivity assistant for Office applications. Dragon Copilot is a separate, purpose-built product designed specifically for clinical documentation in healthcare settings.

Dragon Copilot is the newer generation of the ambient documentation experience. It combines ambient note creation, Dragon’s medical dictation, and built-in AI tools into a single product, and it supports a wider range of devices than the earlier DAX Copilot workflow did.

Dragon Copilot runs on Windows, macOS, Chromebook, Android, and iPhone/iPad. The earlier DAX Copilot experience was mostly limited to Windows and iPhone, with more restrictions depending on the setup. In short, Dragon Copilot is not simply a renamed version of DAX Copilot — it is a broader platform with more device options, built-in dictation, and a more unified set of AI documentation tools.

The installed Windows desktop application supports Windows 11, along with Windows Server 2016, 2019, and 2022.

If you’re running Windows 10, the web browser version will generally cover your documentation needs. Full cursor-level dictation into other applications is a capability of the Windows desktop app, which works best on Windows 11.

The mobile app requires iOS 17 or newer and runs on both iPhone and iPad. On these devices you can capture the audio from a patient encounter, and review and edit the resulting notes.

Yes. Dragon Copilot is available for Android phones and tablets through the app store, with the same encounter capture and note review-and-editing capabilities as iOS. Requires Android 13 or higher.

Yes. On a Chromebook, Dragon Copilot is used through a web browser, typically Chrome, and in some cases through app-based access. You can start and manage sessions and review and edit documentation this way.

Dragon Copilot can be used through the installed Windows desktop application, a web browser on Chrome or Microsoft Edge, a macOS app or browser, an iOS app, an Android app, a Chromebook browser, and browser extensions for Chrome and Edge. The installed Windows desktop application offers the most complete experience, including dictation directly at your cursor.

The installed Windows desktop application is the right choice if you need to dictate directly at the cursor into another application you’re working in, along with full editing and navigation controls. The web browser version doesn’t require any installation and covers starting and managing sessions and reviewing and editing notes, but it does not provide cursor-level dictation into other applications.

On macOS, Dragon Copilot is available through a web browser such as Chrome or Edge. You can start and manage sessions, review and edit notes, and use the AI assistant this way. Cursor-level dictation directly into other applications remains a Windows desktop capability and isn’t available on Mac.

On iOS and Android, the mobile app is commonly used to capture the audio of a patient encounter and to review, edit, and manage notes while away from your desk. It isn’t intended for dictating directly into other desktop applications.

What you purchase from us is always a standalone Dragon Copilot license, so you have full access to dictation and ambient documentation from day one, working within the Dragon Copilot interface. Separately, connectors that send a finished note directly into a number of EHR systems are available through third-party Microsoft partners. These connectors are an additional cost on top of your Dragon Copilot subscription and are arranged separately from our license, through our distributor or the connector partner directly.

A handful of EHR systems currently have connectors available through these third-party partners, and the list continues to grow. Ask our team for the current list for your specific EHR.

You don’t need a connector to start using Dragon Copilot. You can generate the note within Dragon Copilot and copy or paste the finished note into your EHR. Many practices start this way and add a connector later if one becomes available and makes sense for their workflow.

The quickest way to get started is to book a short demo with our team. We’ll walk through your workflow, answer any questions about setup, and help you decide which license fits your practice.

Yes. Dragon Copilot requires a Microsoft organizational account through Microsoft Entra (formerly Azure Active Directory). Personal Microsoft accounts, such as those through Outlook.com, Hotmail, or Gmail, aren’t supported. If you’re not sure what your practice currently has set up, our team will help confirm this and walk you through anything that’s needed.

That’s fine. We’ll guide you through setting one up, including creating a new organizational tenant if needed and configuring the access and licensing your team requires before you start using Dragon Copilot.

We offer two Dragon Copilot licenses: the Physician Per User license, which is the full Microsoft Dragon Copilot experience, and the Physician Flex license, a lower-cost entry point that still includes real ambient AI capability.

The Physician Per User license is our complete Dragon Copilot offering: full front-end dictation, unlimited ambient documentation, and the AI assistant, all billed as one predictable monthly subscription. The Physician Flex license runs on the same trusted dictation engine at a lower base cost, with AI-assisted documentation billed separately based on usage through Azure. As a current offer, Flex includes a set number of free AI-assisted sessions each month, currently 10, though this is a promotional offer and the number or availability of free sessions may change. Ask our team for the current terms before you sign up.

Flex tends to be a good fit when:

• Your AI usage varies significantly — some visits you’ll want it, others you won’t.
• You’re transitioning from Dragon Medical One and want to ease into AI-assisted notes gradually.
• You’d rather start at a lower base cost and are comfortable keeping an eye on usage-based billing.

The full Physician Per User license tends to make more sense when you want one predictable monthly cost with no usage to track, and you expect most clinicians to use AI assistance on most or all of their patient visits.

If AI usage runs high or goes unmonitored, the usage-based portion of Flex billing can add up and, in some cases, exceed what the full Physician Per User license would have cost. We recommend keeping an eye on usage, particularly once any free session allowance has been used or if that offer changes.

Both the Physician Per User license and the Physician Flex license are offered on a 12-month, one-year term. This applies to both licenses.

Reach out to our team by phone or through our website to schedule a demo, and we’ll walk you through Dragon Copilot using your own workflow.

Our support team is available by email and a direct booking link for setup help, training questions, and ongoing technical support, so you’re never left figuring things out on your own.